Work With Your Doctor

By Dr. Kenny Handelman

As a doctor who works every day with kids and teens with ADD/ADHD, I come across many issues in my office which I can blog about. Sometimes I take certain experiences, and turn them into articles, and other times I don’t.

Yesterday, I had an experience which was so difficult and frustrating for me, that I wanted to share it with you…

I do this for two reasons:
1) To let this out (i.e. catharsis)
2) I hope that this experience will help you to work more effectively with your doctor.

In our hospital based clinic – generally it is up to our patients to rebook with us. People will sometimes cancel – and our secretaries will definitely call them to reschedule. However, if someone doesn’t come back, and doesn’t call to book a new appointment – we do not chase people down to get them to come back. In Canadian healthcare – if it is a dentist’s office – they will send a reminder post card after 6 months, but that’s generally not done for medical doctors. I don’t know how that works in the US system (please share your experiences in the comments section below).

Yesterday, I saw a young man who I had seen only once before – 9 months ago. I saw him once, and I suggested a medication change, and I asked him to come back in 4 weeks. He didn’t come back. I also asked him to see our therapist. He came for about 3 appointments, and then stopped. When he came in yesterday, he was angry that he was feeling so badly, that he needed a solution NOW. In other words – I had to fix his crisis. Part of my problem was that I hardly knew him. Seeing someone once 9 months ago doesn’t equip me well to know what’s going on in his life, and what can be done to get him out of his current crisis. If he had been coming approximately monthly, I would know him well, have an understanding of his strengths, and his supports, we would have found a medication which worked well for him (hopefully), and then we would be much better equipped to handle this crisis.

To top it off – he is now over 18 years old – and once that happens, in our clinic, he needs to get referred to the adult side of the clinic.

While discussing the situation together yesterday, he told me that he didn’t come back because he had concerns about medication side effects, and concerns about Psychiatry as a whole. I explained that I’m fine with people questioning these things – and I’d rather he came, and kept me in the loop, and that we worked together to avoid the crisis he is in right now. I was really focusing on this point to help to use this scenario to teach him how to handle working with a doctor – so that when he meets his next doctor soon, he can work with him to get the right care that he needs, even if he doesn’t agree with everything the doctor is saying.

It is OK to disagree with, and challenge your doctor. It’s important to do that with the doctor directly, so that you can work something out. Not doing this, and then coming months later when there is a crisis creates a very unworkable situation.

If you’re reading this post – you know that doctor’s aren’t perfect. We make mistakes and we do our best.

When can we make our best decisions?
When we know you really well, and we have a good working relationship, because we’ve worked out any differences in opinion, reviewed options, and created a treatment plan. In my experience, the best treatment plans are created when they can be personalized because I know my patient very well.

The case that I’m referring to – there’s a lot of complexity to it, and I’m not going to reveal one tenth of it – for the sake of privacy. And although many bloggers just rant a lot on their blogs – I have to show some restraint, as a practicing and licensed physician.

Now, there will be times that your doctor is not the right match for you, and you may have the option of switching doctors. Or, it may be that in your community, or with your insurance, this doctor is the only one that you can access. Whatever the situation is, I recommend that you work with your doctor. Work with him or her, explain your concerns, and challenge them as well. You need to advocate for yourself, because if you don’t – who will?

In my experience, the vast majority of doctors will respond well to a well thought out objection. Most doctors don’t respond well to angry, hateful and rude comments. And as I write this, I’m thinking, I don’t really respond well to people who refuse to take any responsibility for their own decisions and healthcare. In other words – when this young man made this situation MY crisis, even though they haven’t seen me for 9 months and didn’t book again, and are now too old for our clinic. I do respond well to people who completely disagree with my treatment recommendations, yet explain it clearly, logically and thoughtfully. I keep seeing them if I think (and they think) that it is still of benefit.

I just want to emphasize how important it is to keep working with your doctor – even if you don’t always agree with him or her. Also – take responsibility for your own decisions and actions. I know this can be an issue for kids and teens with ADHD, though it’s still very important nonetheless.

Now, I did work with this young man, and his father who was present, to create the best possible solution to help with this crisis. We created a plan, and a back up plan. The appointment went way over time, and I know that if I had been seeing him regularly, that we would have had a much better crisis plan (but we still would have gone way overtime in our appointment :-) ).

Please share your thoughts and experiences below.

All the best,

Dr. Kenny

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59 Comments

1

Dear Dr. Kenny,

Thanks very much for sharing your experience with us readers. I can imagine how frustrating it must be for a doctor when you want patients to take charge of their health, and instead, you see them suffering because they let things slide and then want you to fix everything quickly.

It’s interesting that in my case, I had almost the opposite experience throughout 2009 searching for answers until I finally found an excellent family doctor and surgical team who wanted patients to be as you described you prefer. For me, I needed to find a solution to a pituitary tumor, but I don’t think it matters what type of health need you have to relate to your story above. I would like to share excerpts from my experiences on the flip side of things.

Until I found the right doctors who wanted to have a patient who asked questions and worked with them as a team, below are just three of the many frustrating comments (paraphrased) I had along the way from other health professionals.

“It does not help to read anything for yourself. You came to see me because I am a specialist. Did you notice I used the word ‘I’? That is because I am the expert.”

That particular specialist told me I only had an enlarged pituitary gland and not a tumor, which is kind of ironic, since I had the tumor removed successfully in October with incredible relief of symptoms afterwards!

“We don’t want you to read the MRI results, because most of the time, a tumor isn’t present and you might get upset for nothing.”

That comment was from an office manager who told me not to worry that I hadn’t received the MRI results in several weeks after I said I was going to pick up a copy for myself so I would know what was happening. In this case, the doctor was wonderful, but it was almost impossible to get an accurate message to him or from him due to a challenging office staff.

“You can’t be tired if you can still go running. Come back to see me again in six months.”

The above comment was from an endocrinologist. In my case, I was exhausted all the time, but still tried to maintain some exercise at the advice of my family doctor. I was able to run, but had to rest before and afterwards to have the energy to run and then recover from running.

In the situation you described above, the patient did not follow through as he should have through no fault of yours. Yet, I am wondering how many patients do not ask questions because they have gotten such awful responses from doctors or office staff in the past.

For awhile, I was ready to give up because I was not being heard. When I finally found a doctor who not only listened, but wanted to have a team approach, it was the most incredible relief. He helped me to achieve the wonderful results I needed. I owe him so much, and unfortunately, he passed away in November, just two days after I gave him a thank-you note for helping to change my life. I will always be grateful to him for showing me how awesome a doctor can be.

Thanks and warm regards,
Susan

2

Susan – thanks for sharing your story. I’m so glad that you finally got the answers and the care that you need. It is hard to believe that doctors actually said those things. On second thought, it’s sad to say, it’s not that hard to believe…
Dr. Kenny

3

American doctors will have the receptionist call the day before and remind you of the appointment. They do not call or follow-up if you do not come.

I am in the position that I know exactly what you are talking about. We have no regular doctor because we have no insurance. I recently took my son to the doctor because he had been vomiting at night time for over two weeks. The doctor told me it was a stomach bug and put him on a bland brat diet. I questioned this but decided he knew best. A week later my son was still vomiting. I was mad and upset and called back and asked to see the doctor again. He told me I needed to give it more time. I walked out of the examine room and went straight to the desk and asked for a new doctor. The new doctor did blood work and discovered some abnormalities in his blood (we are still testing) She also discovered that because of his night time medication so relaxing him the spinx in his throat was opening up a little and allowing the food to follow back up causing the vomiting.

My point is that if you do not feel comfortable with the doctor find one that you do feel right with. I do not blame the first doctor or believe he wsa wrong. I simply feel he did not take me as a mother seriously. I was the same way with my son AD/HD doctors and counselors. I searched until we found the right fit for him.

People need to wake up and realize that they are responsible for theirown medical cares. The doctors see to many patients a day to remember a person they saw once 9 months ago. They are also the ones respondsible to ask questions. That is also why it is so important to find one doctor and stick with them. You find that eventhe smallest missing piece of information can make the difference.

4

Michelle,
Thanks for sharing.
Our clinic also calls people the day before their appointment to remind them. However, if they don’t rebook, they get ‘lost to follow up’.
I really remember learning in my training that it is important to listen to the mothers (parents really, but often the mothers know best). Over the course of the year, I do find some parents who are over concerned, but generally I rely heavily on the parent’s input.
Sometimes, parents aren’t active enough – and as you say in your post – you needed to strongly advocate so that your child received the care needed from your doctor.
Dr. Kenny

5

This is my experience as a wife with my husband’s ADD. While his medication is working, he is ‘normal’ when frustrated. When it is not, or when he is super-normally stressed (like Christmas) he is unreasonable and everything is my fault, much like your young man above. I try not to take anything he says to heart at those times as they reflect more his state of mind than anything I could have said or done, but it’s hard to forget too.

6

Nancy,
Your words are wise. Yes, people with ADD can be ornery at times, and so can non-ADD’ers too. We can all have our bad days…
Dr. Kenny

7

Hi Dr. Handelman,
As a therapist, I genuinely shared your frustration and struggles in dealing with clients who are not actively involved until there is a crisis. Perhaps, this is one of the issues that may not have been addressed much in dealing with ADHD patients, i.e., the issue of anxiety. Apparently, the patient you mentioned earlier was preoccupied with anxiety by which his ability to focus on other things are incapacitated. I remembered having a brief discussion with you at your workshop dated back in May around this issue. I believe that patients having ADHD for a period of time are more susceptible to anxiety than to inattention itself. Although many paediatricians I have spoken with believe that anxiety is a secondary issue. Some believe that the treatment approach should focus on treating what is immediate at the time patients are seeking help. In my own practice, I pay a great deal of attention to my clients’ level of anxiety, so that I can adjust my own response especially of the rate of my own breathing. I learned that patients having ADHD are very sensitive to others rate of breathing. For example, I saw a family last night where the eight-year old boy has readjusted his tone of voice a few times when his mother was learning to pay attention to his level of anxiety to adjust her own breathing as well as her own tone of voice.
Dr. Handelman, I hope my feedback is not being a long script to read.
Thank you for sharing your ‘rant’.

Sincerely,
Ben

8

Ben,
You are right on the money when you talk about anxiety being a factor often times when there are significant issues with ADHD. Certainly a factor in this case. I hadn’t thought of watching how a patient responded to someone’s breathing rate. It’s amazing how people with ADD can be inattentive, yet so attentive to little things like this.
Dr. Kenny

9

I’m in the U.S. My son is the one with ADD – he’s 33, brilliant intellectually, but the ADD “gets in the way.” His doctor, who was very cooperative with the medication management (he is also a licensed pharmacist), dropped him as a patient without notice because he missed a couple appointments. He was NOT a psychiatrist (my son has no coverage for mental health issues), but this doc was just as good with meds, so there was not the isues with “talk therapy” or missing out on that like your patient. However – by the very nature of the “disease,” the ADD patient needs and wants the reminders. If it doesn’t come “naturally” like in the dentist’s office you mentioned, then the doctor himself could, if he understood the ADD thing, call and remind the patient himself, or make a note to the secretary to do so ALWAYS. Being dropped as a patient was devastating to my son, because it took several months to find a doctor who would prescribe the meds. It was like starting all over again. The appointments were missed because my son is hyper-involved with his own business, and it was hard to fit in the appointments (30 miles from home!), let alone to remember to call to cancel. He lives alone, and doesn’t involve us or his girlfriend in his appointmetns, etc. I’m quite surprised that you were so disappointed by that experience in your office. I totally understand your frustration, but you are “THE ADD Doctor.” I would think this happens so often that there would be a syatem in place to reinforce the importance of keeping appointments. Not “chasing them down,” of course, but letting them know from the start that “2 missed appointments equal the assumption that they don’t want the help,” or something like that. And be sure their significant others know that and their appointment dates as well. We all know that ADD folks are mostly scatterd and self-centered. “Blaming” them for missed appointments won’t sink in for sure. Keep in mind that adult ADD patients are a lot different from ADD kids – they don’t have mommy to fall back on.

10

Hi Joyce,
Thanks for your input. I’m surprised by what happened to your son. I would think that most doctors would say something like: ‘please pay for your missed appointments, or you won’t be able to continue at our office.’ It’s theoretically possible that your son could contact the doctor’s office and offer to pay the missed appointment fees, and ask to be seen again (and hopefully he discusses a strategy so that the same thing doesn’t happen again – maybe he could use your help to get to the appointments…).
While everything you say is valid – missed appointments weren’t the issue here in the case I describe above. The issue was not following up for regular care (i.e not even booking appointments) and then showing up 9 months later, demanding instant solutions when I don’t know him very well. So – there is a difference there.
Our office staff call the day before to remind people to come – and generally we have a relatively low ‘no-show’ rate. But it does happen, and we deal with it. I don’t think I’ve fired any patients for missed appointments.
Dr. Kenny

11

Sounds like a lot more going on with this young man than just ADHD. Mood issues?

12

Dr. Monty,
Yes, lots going on…
Complicated…
But I just don’t feel I can share that much more on this blog…
Dr. Kenny

13

Dr.Kenny,
I applaud you for all the work you do. Getting the information out there to people like you do is a very helpful tool. I raised an ADHD child who is now 25 yrs. old, and it was extremely challenging. I had to search for information myself and was lucky enough to get help way before tools like the internet were at our disposal. My husband was a member of the US Air Force for 26 yrs. I was lucky to find a psychologist in the community where we lived who helped me greatly teaching me about behavior modification and medication therapy. When my husband was assigned to Europe my son was placed in a program for exceptional children. This team consisted of a developmental pediatrician who had experience with ADHD, a child psychologist,and other physicians who deal with children’s disabilities. I followed their advice and kept the treatment plan that they advocated for the 4 yrs. we were in Europe. I became confident and increaingly able to understand and deal with ADHD. It is all about educating oneself as a parent to help a child to achieve the best case scenario in life, especially with an often misunderstood condition like ADHD. One of the main points that the doctors always stressed was taking resposibility for one’s own behavior. I know only too well that this can be a challenge with ADHD individuals, and a parent must be committed and vigilant when raising a child to teach them in this regard. This, of course, includes the respect one must give to health care professionals. I have since worked with many ADHD children in the educational system here in the US and understand the time, tact, and diplomacy one needs to have dealing with ADHD children and their parents. Your patient in question, who has now aged out of your practice, most likely could have benefitted and thus comprehended better if he had had much more therapy at an earlier age. Maybe the parents were unaware of an ADHD diagnosis and what it entails, I don’t know. I still believe that they could have done a better job with this boy with early intervention. It seems like the parents were enabling his behavior to continue on into adulthood, which makes it more difficult to manage. My son still struggles somewhat with ADHD. He is a gifted individual with a very High IQ that failed out of college. This hurts me greatly, but I understand what he has to cope with and that he has to make his own way in life. I feel confident that I educated myself the best that I could and that I followed through with the guidance and wisdom of professionals like you. Keep up the good work Dr. Kenny. You are doing an awesome job!

14

Debra,
Thank you for your comment.
You clearly know lots about ADHD, and it seems you’ve done an outstanding job supporting your son.
Dr. Kenny

15

Work With Your Doctor.

Hi
I found that after my dr left and i had to see a new one things have gone down hill.
I saw the new Dr and was told after a 30min appointment that he didnt believe i was ADHD and that i would need the 12 months to ween myself of the meds and that i didnt need to see him again. I can get the meds from my family Dr, but have to see the psychiatrist for the first script. So how do I deal with that? He doesnt believe in Adult ADHD, why is it so hard to get help as an adult?If he doesnt understand that it doesnt take 12 months to ween yourself off the meds how can he be believed about anything.

16

Jodie,
There is a serious problem in the medical field for adult ADHD. Many doctors don’t have the expertise, because the field didn’t believe in adult ADHD until at least the mid 90’s. See if you can find another doctor who won’t force you to stop the medication.
Dr. Kenny

17

You are such a thoughtful doctor. I can tell by reading your e-mail you are obviously concerned about this individual. Our child is ADHD, and takes Concerta for it and is doing very well. We see a child psychiatrist here in Jacksonville, Florida. I know from experience with my family (my mom, who passed away a couple of years ago, suffered from schitzophrenia and depression and had several different doctors). I realized as I took her to appointments that the real key to long term success is working with the doctor and discussing your side effects/feelings,etc. Some people are naturally more sensitive than others but an individual has to be willing to
work with the doctor for the best outcome. It is nice to hear stories from a doctor such as yourself who is so passionate about his field of study! Many doctors would have probably just written off this patient…even if they didn’t tell you I’m sure they are appreciative of your help. Thanks for sharing with the community :~)

18

Amy,
Thanks for your comments – I really appreciate your perspective.
Dr. Kenny

19

In the U.S. system, I haven’t yet seen a doctor (other than gynecologists, where an annual exam is standard) send reminders or follow-up more than once. My doctor does call me if we arranged it that way. Normally, if on a new medication, he’ll only prescribe 30 days’ worth and then I need to call after 3 weeks to let him know how I’m feeling, and discuss whether to lengthen the prescription. That’s how he keeps patients in contact to be sure he gets feedback. I don’t get more meds without seeing him or talking to him. I don’t have ADHD, though, so we’re talking other medications.

Most ADHD medications are tightly controlled by the DEA here in the U.S. and you cannot have refills on them. Usually you are limited to a 30-day or 90-day supply at a time by insurance, and thus can’t go more than 3 months without at least calling the doctor’s office. Most reputable doctors will then require at least a phone conversation to check in or a visit, to be sure they’re monitoring the situation appropriately. Some do just write a new prescription without personal follow-up though. I hope that helps!

20

Sue, Thanks for your thoughts.
This young man decided not to take the medication, so he didn’t NEED to come back to get a refill.
I generally don’t give out prescriptions for that long – because I don’t want people taking medication without letting me know if they are having side effects – and they need monitoring.
Your points are very valid.
Dr. Kenny

21

Yes, that was a little rant – it should have brought some relief. It was good to read, though, as it shows a very human (as apposed to medical) side and I guess that any doctor will recognise what you say. And perhaps we’re all guilty of frustrating our doctors from time to time…
What you describe about your absent patient doesn’t surprise me, though. Aren’t lack of drive, self-motivation, ability to stick it out all part and parcel of the problems associated with ADD/ADHD? As well as blaming others for their own mistakes? And that age around 18 I find very tricky (my son is 18) as one moment they’re children, the next moment they behave like adults. I cannot help but wonder if in the case you describe it’s the boy’s parents who could (should) have done more. And earlier.
…And in case you’re wondering, I do leave my son to organise his own life, but I do slip in the odd, and ever-fewer, intervention!

best wishes,

Esther

22

Esther – I agree with everything you say.
And I think it’s a good idea that you odd ‘intervention’ for your son :-)
Dr. Kenny

23

I think you handled it like a PRO! I would be more apt to blame the parent in this situation who must be responsible for the implementing the proper follow up plan for a 17 year old. Maybe the only improvement could be creating a written document that the parent (and child over a certain age) signs committing them to being a part of an action plan.
Listing the recommendations…
Spaces for follow up appointments with other specialist info…
to the follow up visit date…etc.
You can’t help people who aren’t listening to your advice but you may be able to make a difference with a written action plan for each patient strengthening their commitment to wellness with a contract. In our business, we were accredited and had to follow a continuing quality assurance action plan for our Respiratory patience to make sure they understood and documenting we were doing all we could to assist them in complying to Doctors orders.

24

Our son started college this past fall. He was on the football team and lived on campus. About midway through the first semester, he asked for help. He wanted me to come and help get him organized. I didn’t know how to help. He ended up academically suspended. During this time, he tried to change his medication himself. Now he is suspended from college for the time being. He feels like a failure. I have made an appointment with his Doctor. I’m not sure if he should go alone or if one of us should also attend the appointment. I want him to be honest with his doctor. I’m afraid he’ll just mutter his answer and do what the doctor suggests. Any helpful hints? Thanks and Happy New Year to you too!!

25

Teresa – excellent ideas.
Karen – from my experience, I would suggest that you offer to go with your son, and explain that you’d like to sit in the appointment for some of the time to help him out. See what he says…
Dr. Kenny

26

I would just like to say that as a mother who has been on every waiting list (including yours) to see doctors, specialists, behavioural consultants etc., it is the individuals (or caregivers) responsibility to follow through with treatment and appointments. I have disagreed and questioned treatments that have been prescribed to my son. I do my research but always remember that I am not the doctor, if I was I would not be seeking help from professionals who specialize in this field.

Although I would like to think that I know what’s best for my son, it is imperative to his well being to listen and follow through with the recommendations provided once the risks versus benifits have been weighed out.
If I have concerns, I voice them. Many times I have been wrong or misread something I have researched (mostly on the internet). I would not have found out if I didn’t ask.

Doctors should not be expected to chase patients – especially when you have to wait months just to get an appointment!!! It actually makes me angry that this boy/man didn’t have enough respect for the other patients that are on the waiting list to call ahead and cancel his appointment so someone else who WANTS it can take it. Instead, I will wait until our appointment in February (that was booked in October).

I am my sons advocate. I need to know that I have done everything I can for him to have a happy future. I will continue to fight this battle for him.

Christine

27

Christine,
It seems I’ll be meeting you soon.
I don’t think I was clear. He didn’t ‘no show’, he just didn’t book for follow up. The only impact on my schedule was that this crisis made me late for the rest of my afternoon appointments – which is bound to happen now and again in a hospital clinic.
Dr. Kenny

28

Dr. Kenny,
I see this as a boundary issue. Whether people have ADD or not they need to learn boundaries: who is responsible for what. ADD is not an excuse for not taking responsibility for one’s own wellness. ADD can get in the way of learning this lesson easily. But with ADD people whether something is hard isn’t the main issue. We are tenacious about what we come to understand and need to apply in our lives. Learning the lesson of personal responsibility for one’s own wellness must be learned whether or not it’s the hard way.

29

Tedd,
Great to hear from you again.
Your comments are very wise.
Now, if we can only get the teens with ADD to absorb them… :-)
Dr. Kenny

30

Hi Dr. Handelman,
Your post reminded me of one of the reasons I trust and follow you- you are very caring and down-to-earth. If you weren’t caring, this appointment wouldn’t have affected you the way it did. You wanted to do your best to help this young man. The fact that you are not afraid to share your frustrations makes you easy to relate to and your passion shows. Now, as the mother of a 19 year old with very significant ADD, I can see how this event would have transpired. My son HATES all medication (he loses weight, feels too intense, etc.) When he is not on his medication, attending to details (brushing his teeth, doing homework, eating, following through with appointments, etc.) is extremely difficult until he is in emergency mode. I think that is the frame of mind in which this young man entered your office. He wasn’t frustrated with you, he was just feeling crummy and desperate and needed help. Hopefully, with time and the care of dedicated doctors like yourself he and my own son will further develop that executive function we are counting on and learn to better manage his ADD. You were very kind to spend the extra time with him and I am sure that it meant more to him than he could convey.

31

Thanks Theresa. I appreciate your kind words.
Dr. Kenny

32

Dear Doctor,

I can understand your frustration and appreciate your sharing it with us.
This situation shows just how important it is to learn more about ADHD in general and the need for more understanding on many levels. I think you are a very caring Doctor and I appreciate the accessablity through your website and e-mails. It has helped our family a great deal as we struggle to work towards implementing tools for our teenage son who has mild to moderate ADHD. Every individual’s case is so different and their stories vary so broadly when it comes to what works and what does not and the tools available. We live in a small town and are very limited in our options. We do have a very qualified pediatrician that we travel 2 hours to see, and have to book well in advance. Our family doctor is the same. Fortunately, we do have some key individuals (Vice Principal, Tae Kwon Do instructor and family friend who is a therapist) that have help guide us in the right direction.

With that said, I can still feel for the patient and his family in this situation. Our son was diagnosed in the summer after he graduated from grade 7. After years of believing that he had challenges and asking the school to test him, we were constantly told that he was fine because he had good grades in school, many talents and was popular. As a parent we know better, and our story is most likely similar to many others. After validation from a junior high teacher and Vice Principal, we decided to get him tested on our own at our cost. We got a highly qualified doctor to do the assessment through our friend in the same career. Long story short, we have had many road blocks doing it this way, and reluctance from teachers who are still unconvinced he has difficulties. It took alot of pushing to get IPPs in place and we even demanded that the school retest him at their expense to prove that he needed extra attention. To this day, it has not given him much in the way of benefit. As parents we have to be well informed and do our homework and be very in tune to our child. We do that any ways but in the case of having extra challenges, its a battle almost every day, and we get very frustrated. Currently we are still figuring out meds and I worry every day about my son’s emotional state. Normally a very outgoing and talented boy, who has many friends. The meds have helped, but have changed him and we are still working it out. Are these changes hormonal, part of teenage dillemmas, side effects? I ask every day.

So, although I would never behave the way your patient behaved that day, or neglect to help my son follow through with his treatments and plans, dealing with ADHD is overwhelming to deal with as a whole. Parents have to make decisions based on the knowledge they are given and have to really remember and understand all the info in order to really get any where. Teenagers have to sort through their regular issues and understand this extra challenge. Nothing is easy or a given when it comes to working through ADHD. You are given the diagnoses and then left to figure it out. Especially when the resources are not easily available. Most of what I have learned about ADHD has been through much research and pushing for answers and tools. Considering how common it is, it is grossly misunderstood where it really matters….every day life.
I have no doubt that you had great intentions and that your practice is caring and well run. I look forward to your insights. But, although parents mean well, we are not all equipped with the strength to find the answers. Once this patient became of age he was probably dealing with alot of personal stuff and his parents just were not able to figure how to help. Perhaps they too were overwhelmed. I am a smart individual with alot of energy and abilities. I have found myself crying in the doctors office saying….”what do I do?” Our doctors know my son well, but ultimately it is our decision and our son’s decision to figure out how to carry on.

Sincerely,
Darlene

33

Darlene,
Thank you for your comments. You are right with what you say.
And I also have compassion for this patient and his family. That’s part of the reason I was so frustrated (even though that may sound a bit weird).
Your advocacy for your son will go a long way. Although it may feel thankless at times, it will go a long way.
And doing it early (i.e. before he is an ‘adult’) is very important…
Dr. Kenny

34
Stan Carder, MS,LPCC
January 13th, 2010 at 3:59 pm

I deal with ADHD children and adults. I make it clear to them that appoints are important and they need to show up. I have them sign a contract that if they have three no shows, they they will be terminated. We will provide a list of therapist they can see, if they choose to do so. It rules goes for what ever illness they have. It works well for our Counseling Center.
I would place the resonsibility back on the Client which is where the responsibility lies.

35

Thanks, Stan for sharing that. I believe that this clear and well articulated plan is very helpful.
I like the idea of a signed contract. That really reinforces the responsibility – and where it lies…
Dr. Kenny

36

I am a Nurse Practitioner in the US and can certainly relate to this type of mentality. Many patients refuse to take responsibility for their own health care and somehow that is the fault of the practitioner. Ironically I am sitting here at the Dr. Office waiting for my son’s first ADHD eval. I am hoping it goes well! We will all hang in there !

37

While I understand your frustration, you describe perfectly the behavior of someone with ADD. I have all too frequently put things off, tucked them away in a corner of my 67 year old mind and then panicked when a crisis arose. I forget my second dose of medication several times a week and have not managed to develop a system to remember. When I was younger, I had an extremely good memory and I’m sufficiently smart to have been able to juggle things, remember before it was too late and compensate for my ADD. Only as I got older did I realize that I’m easily distracted, rarely finish things and no longer the wunderkind who could get away with some of it. Step back and remember what you were treating this young man for.

PS. I just got a pop-up from you: it’s “receive” not “recieve”. And I have more grammatical nits to pick.

PS.

38

Hi Judy,
Thanks for your comments.
Your points are well taken, and please trust that I do remember what I am treating this young man for.
Please also realize that I wrote enough about this patient to illustrate a point – i.e. to encourage people to work with their doctor for the reasons described above, and I left out many critical details because of patient confidentiality. These other areas are critically involved in what happened and the frustrations in the situation…
Dr. Kenny

39

As an adult with ADD, if I mess up it is my own fault. We all need to be accountable for what we do. You seem to handle this person quite well. My doctor is wonderful to work with so I guess I am very lucky. I wish the rest of the world understood ADD as well as you do.

40

My wonderful little girl was just fomrally diagnosed with ADHD through a very thourough and detailed eval. I have been very hesitant in placeing my little girl on medication, but after trying alternative treatments and working with a counselor for several years on the behavioral issues, it was a last resort. Given my very visible reluctance, I was surprised that the Pediatrician that we visited did nothing to assuage my fears with giving the ADHD medication She did not even conduct any type of formal screening in her office- basic questions. Symptoms that could be attributed to any number of conditions. I was very disappointed with the whole experience. Without the independant diagnosis that was conducted, I certainly would not have been remotely comfortable in placing my child on any type of medications. The public school system is overworked and understaffed and the cure all for children that struggle is to wait until they are failing and the self esteem compromised to try to “help” these kids. It’s not a good situation for family or parents. This background is to shed some light on the scepticism and reluctance that I have had in working with the medical and scholastic profession on ADHD.

I know this is a bit off subject, while probably not true in your case, it does become difficult to have faith and trust in our care providers. It is ultimately the patients responsibility to research and understand thier own care, it does however become overwheleming with all the information available and so very subjective by the author. Deciding what the appropriate care should be should be enhanced by the physician. Concerns should be addressed and a level of comfort acheived between the patient and the professional. I find that somewhat lacking in the system today. It may account for some of the issues with follow up as well. Ultimately, the lack of understanding hurts the child or adult that suffers with a tough decision. I can only report what has happened to me, but I hope this sheds a different perspective on the issue of patient accountability as well.

Thank you for allowing all of us to have a voice when it feels that others aren’t listening.

CM

41

CM – thank you for your comments.
The fact that you’re struggling with getting the information you need is exactly why I created this blog, as well as my podcast, and other websites. To address that exact issue.
If you read some of the comments above, several parents shared a need to push the healthcare providers to get the information they need… That is a real issue – that I wish wasn’t there.
I’d like to say that it doesn’t happen in other areas of medicine – but it does. Maybe a little less in areas like oncology or cardiology, but it does still happen.
Keep on learning, and keep on advocating.
Best,
Dr. Kenny

42

I agree with the part where both patient an parents need to take the appointments and meds. seriously. Getting our children tested and being taken seriously by teachers and caregivers is a struggle. They seem to have to label kids and put them in slots. Our has lately been behaviour, and without being (learning disabled) not getting the help he needs. Now it seems it a parent who must be labeled as in danger. I wish teachers would have a class in working with these children and understand the ailment. Ou boy was adopted, and we didn’t do anything that caused this. Too bad the funding for kids seems less important when they are the future workers and leaders. He has Vyvanse and we see an immediate improvement we hope will last. Thanks, Nora

43

WOW! It’s amazing how many people on This blog alone who don’t understand ADD.
I submersed myself in literature from every imaginable angle surrounding the condition, after my child was diagnosed. They all included “inability to complete tasks on time.” We tried many nutritional and structural changes as well as medications, but it was years before I was able to focus on something that had been obvious to me from the start of my research: I had the same condition for all of My 45 years.
And I, too, made my first appointment because I was in crisis!
The therapist soon convinced me to talk with another about trying medications- so I could focus long enough to even begin counseling. But it was weeks before I was able to make another appointment, and Only because they were persistent. It was clear to both that I could not focus long enough to do even that. They Never threatened to terminate me for late or missed appointments.
They didn’t have to lecture about their lost income- I was already beating myself up for my behavior, and what I know it costs them. My ADD has cost me, too- countless uncashed paychecks, stale checks, expired giftcards, late fees, surcharges, etc… and several jobs. Even my education was affected because I couldn’t complete work on time. It was costing me my marraige. The ADD, though, was still so overwhelming, that it took even more to get me to seek help.
I’m not stupid and I’m not lazy. My current therapist sees that all too well. He books his appointments with a cushion for lateness, because many of his clients have ADD or ADHD. This is textbook behavior for the condition, and he wants to Help us!! Threats don’t work. We need to learn- and diligently practice- strategies that most people don’t ever have to think about. Our success begins with that understanding.
Now, I’m not bothered by waiting in the Dr.’s office. I know that someone else needs this time. I appreciate that the Dr. affords me the time when I need it. I pay a fortune for decent health insurance, and I wish that he would bill them accordingly. He is worth it!

44

Since taking responsibility for their own decisions and actions can be an issue for ANYONE with ADHD, I think it’s very important to follow up with a reminder that another appointment is needed, not just that an appointment was missed. If a parent was the one who made the appointment, then the parent should be notified if the son/daughter seems to be in a state of crisis and hasn’t come back for further testing or treatment. The office should do this whether or not the child has come of age. It is very unlikely that anyone in the practice would be sued for violation of privacy in this case, and it would be a great help to parents whose children are away at college. Until people with ADHD have received the treatment they need, they cannot be expected to behave in the normal responsible manner.

45

As a mom with 2 kids with ADHD and also finally being diagnosed myself at age 46 I have had my share of Dr. visits and the dance done before the right solution for each person’s individual needs are found.

First from the other side of the fence as a parent putting a child on a drug for the first time and seeing the child respond unexpectedly in a very emotional breakdown hiding in a closet crying his little eyes out. We didn’t know about the symptoms that can occur coming off of a stimulant at the end of the day. It scared the heck out of us because he never did that before and we thought the drug would help him not make him worse. We discontinued and lived with his inattention. Fast forward a year when the inattention got the best of him at school we went back to the Dr. Not in emergency mode this time because I had also been Dxed by then and my Dr had given me an extended release stimulant which I thought would work better for him. Had I spoken to his doctor when the first medication had not worked perhaps we would have found this much sooner and he would have had a much better first year of middle school. TALK TO YOUR DOCTORS when you do not get the anticipated results the firs go round as it takes time to find a good match for each individual.

The next experience was with a psychiatrist who was treading my daughter 16 who had just been dxed with ADHD, depression and anxiety by a neoropsych. Our pediatrician would not treat her as he does my son because of the depression so we had to seek out someone who would see her that took our insurance. After calling 25 people off of the insurance list I received one call back so I took an appt. with her. This doctor was a wrong match from the get go but it was close to her school, our home and she was the only one to call us back. So we endured a year of experimenting with DD. My experience told me that yes she was depressed however it could very well be brought on by the results she was getting from the untreated ADHD. However the Doctor did not want to treat the ADHD because she felt her forgetful behaviors were being brought on by the depression. Hey she was the doctor and we (tried) to respect her decision. About a year of this yeiled a more stable young lady who still had ADHD symptoms which were still not being addressed we pushed the doctor to reconsider. Now I come from a family with 3 generations of ADHD and the apple does not fall fare from the tree but this woman seemed to almost think we were shoping for ADHD medications from the way she acted. We endured her suspicious nature and daughter tried the Adderall ER. They worked. However my DD discontinued all of her medications without my knowledge over the summer as we were working out lowering the antidepressant and anti anxiety medications which were too strong once the ADHD medication was added. Took my daughter about a month and a half to hit rock bottom and we then took her to a different doctor who understood adolescents, ADHD, anxiety and did not act like we were shopping for drugs. My dd is now on a more appropriate antidepressant that does not where off and make her crash if she takes a little late and she is also finally getting her ADHD addressed. My daughter looks back at the year she was being seen by the psychiatrist as a very dark time and she feels it stole a year away from her being improperly medicated. The doctor does not accept our insurance but the cost of an honor student almost throwing it all way in her senior year due to lack of treatment is priceless in my eyes. FIND A DOCTOR THAT SPECILIZES IN YOUR AREA OF NEED and if they show any signs of being a poor match run like hell and find another.

Last I want to also mention how important it is that even though the boy in your story was 18 that you did not turn him away and you took the required time to see him and come up with a plan. A recent incident with my daughter just turning 18 and coming down with a staff infection or abscess under her arm made me well aware of how important it is to plan to find a new dr for your new adult child because our pediatrician just told us to go elsewhere when we called to have her seen. I thought it was pretty rude as they had been treating her since her birth.

I live on the other end of OC otherwise we would of considered your office for our treatments but I enjoy the info you share.

Thank you. Katie

46

Suse,

I feel your concern. I described the concerns I have with my son in an earlier blog, but one thing I did not mention is the self discovery I went through after learning my son ADHD. I always wondered why I had such anxiety about appointments,difficulty remembering pin numbers and even the times table, struggles being organized and terrible with time management. I guess I learned oping skills on my own, but still struggle with certain anxieties. I know my son has a long road ahead of him with several of the same issues, but unlike him. I had no help when I was younger. ADHD is misunderstood and has alot of false information, assumptions, and misdiagnosing in hopes it will go away. I read once that everyone….has a degree of ADHD.
The problem with society is that the schools want all students to fit into a perfect mold…square peg in a square hole I always say…yet we are NOT all intended to be honour roll students. I believe children who a forging their own paths and those teachers that nurture that are better than the typical honour roll student….because they are unique and true to themselves. That is what we need to focus on as a society. This kills me to say this, but I believe this will most likely never happen as we are also a throw away society and teachers like that are too hard to find. My son is very lucky to have some great teachers in his 9th year of school…but it has taken this long to finally see it happen. He is borderline honour roll, because he is not as stressed out this year and can focus on the things that matter most to him. Sk8 boarding, Tae Kwon Do, music, physical fitness…..not algebra and the periodic table.

~Darlene

47
Stan Carder, MS,LPCC
January 14th, 2010 at 2:58 pm

Karen,
This is Stan Carder, MS, LPCC
If your son lives in the USA he can be placed on a 504 plan which will allow him to have adaptations which would benifit him during his college years. I have ADHD, take meds, and was on a 504 plan for all seven years of college. I even had it for taking my State exam for my license. You may want your son to check out what is available to him to help him in schoo. It has to be hard on your son but tell him not to let his disability become a handicap. If it takes one course at a time to get through, do it. There is no law that says you have to complete college in four years. Give him my hope and my best.

48

I appreciate your post on this topic.

Your reasoning for why a patient should keep the physician ‘in the loop” might seem obvious to most of us. But sometimes people with moderate-to-severe ADHD symptoms (especially some young men, it seems) need someone to connect the dots clearly and emphatically. Even then, it might not be enough to save them from unfortunate, though, preventable, consequences.

Denial is both physiological (based in ADHD symptoms) and psychological. Both can conspire to keep the person completely unaware of consequences and responding only to the latest source of stimulation

I’ve head stories like this for years now, and there are a few common variations. One is that, as much as the patient expresses skepticism of medication, he doesn’t hesitate to self-medicate with illegal substances. Of course, that only exacerbates the ADHD symptoms and often leads to issues with sleep deprivation, especially if amphetamines are the drug of choice. (This makes it particularly likely that their ADHD will be misdiagnosed as bi-polar disorder, BTW.)

Life just keeps downspiraling as the person gets more out of control — job loss (if there was a job to begin with), debt, car accident, and sometimes arrest and incarceration.

When consequences become obvious, that’s when they (or family members) seek a physician’s help. And of course at that point, there will not be speedy resolution. Denial can still hold sway — with the patient and with the family, who are often lost in the fog of their own denial as well. The tendency can be to blame everyone and everything but the ADHD itself.

I think it must be very challenging to be a physician who specializes in ADHD (which is perhaps why many physicians avoid the issue altogether). Very rewarding at times, surely, but extremely challenging.

Gina Pera, author
Is It You, Me, or Adult A.D.D.?
Stopping the Roller Coaster When Someone You Love Has Attention Deficit Disorder

49

At 18 – his brain is still very adolescent – aren’t the current estimates that brain doesn’t “settle” so speak till around age 25? And I’ve read that ADHD brains develop slower in some ways. So much of the behavior you’ve described sounds very teenager.

And as others have noted – ADD comes twined with shame, anxiety and energy issues (since it takes so much effort with ADD to try again which cranks the anxiety which triggers the shame and if it fails – intensify all feelings the next cycle). And because you avoid dealing with things in order to avoid the huge energy drain, anxiety, and shame – it may be crisis mode that triggers action – so the anxiety is overwhelming and you just want it to stop – NOW.

I’ve just read Riding is My Ritalin
http://www.bicycling.com/article/0,6610,s1-3-12-21050-1,00.html

Adam, in the article, went off Ritalin because it made him emotionally flatlined. My sister went off Ritalin because it made her very anxious. My teenage niece wants to go off the meds, – even though they’re helping. She’ll deliberately not take them even though she call tell she struggles off them. At present she’s not willing to go the hard exercise route instead of Ritalin.

And as others have noted – experiences with doctors are so mixed. My favorite phrase has become “so help me understand” when I have to defuse a defensive medical professional who thinks questions are challenging their competency, when the reality is there is simply too much new medical information coming so fast for any one person to stay on top of. And no one will ever be as vested in my health as I am.

A friend, who is an MD, told me I’ll be marked as a pushy patient for referencing studies and statistics and asking complicated questions – he really didn’t understand when I replied that I’d rather be considered unpleasant and get meaningful answers and results than considered nice and not getting the proper diagnosis and treatment. The first situation is no fun but survivable – the latter might not be. As an MD he’s never been patted on head, dismissed, and told “I’ll let you know when you’re sick” – on the other hand I have. (I have to be suffering mightly to actually go to the doc).

50

I was rather shocked you would tell everyone about this incident. It almost feels like you want validation that you were in the right and the patient and family were in the wrong. We really don’t have their side of the story. I think if you wanted to share the message of patients working with their doctors, it could have been done without elaborating on what happened.

I agree with Jeannette, when you are specifically treating ADHD patients who have a hard time remembering appointments and what not, follow-ups by your office should be done. This is not a “regular” doctor office. The teen was likely too afraid to speak up and tell you he was afraid to take the meds or didn’t like how they made him felt.

How long does a follow-up appt take? Maybe follow-ups should automatically be done within 2 weeks of starting new meds so you can discuss how the patient is feeling. If they have to wait for 3 months for follow-ups, by then they would have stopped the meds if they didn’t like them. Maybe hiring someone to call the patients after two weeks to see how they are doing would really help improve communication and show to the patient you are open to diaglogue and someone is available to talk to them if there are any concerns.

Perhaps leaving one afternoon open every week or every two weeks to take in patients that have medication concerns so they can see you sooner rather than later.

Medicine has become such a “get ‘em in and out” mentality that this extra effort of calling a patient in follow up will really show you care and open up communication much better especially since you specialize in ADHD.

I myself have met too many doctors that just don’t listen and I never went back too as I felt it was a one-way “don’t question me” conversation and if that is what a family is used too, they will just assume you will be the same way.

So I just recommend on proving otherwise and have someone call and follow up when patients start new meds.

51

@Katie – your post resonates strongly. We have 4 generations of ADD – grandmother, son, grand daughter, great grand daughter. My cousins show classic ADD traits as well. So it’s all over the family tree, clearly genetic. Grandma will be 90 in 2 months and still has nights where “her brain just won’t let her sleep”.

ADD and middle age female hormones is a special hell as I’m discovering. Finding a doc that has any clue much less specializes in adult women with ADD and understands the additional challenges added by menopause? At this point in time I don’t think it exists.

But to your point – finding the right ADHD doc/therapist in the U.S. is so difficult because most practitioner’s treat a range of things and ADHD is 1 of their 10 “specialties”. Marriage, depression, OCD, ADHD. Usually turns out they specialize in family therapy with ADD on the side and they often have a broad but shallow experience that’s quickly insufficient.

I fantasize about finding a practice that is fully focused on ADHD, can work with adults, and understand the particular issues for girls and women (Sari Solden and Kathleen Nadeau’s writings have literally saved my sanity). Oh, and that I can afford it – since it seems everyone wants to charge $150 and up an hour – out of my ability to afford at present, and few US insurance plans will cover it.

52

Good post Kenny!
I think all practicing physicians understand that patients who do not invest in their own well-being will more often than not fail to get better.
We tend to tolerate our problems until something big occurs or the pain, discomfort or inconvenience of having the problem becomes more than we can bear or want to tolerate.
Just as in your patient’s case, it’s often a crisis that leads us back to action. Likewise, once we take action, most of us want an immediate fix for the discomfort caused by such a crisis.
Good health care is indeed an investment best made by forming a trusting relationship with your health care team- your doctor, nurses, and therapists and other medical associates.
Keep up the good work.
Dr. Frank

53

P.S. Kenny, maybe this experience will give (or renew) your appreciation for what it’s like to live with a person who has untreated ADHD, who takes no responsibility for his/her problems and who blames everyone in his/her line of site: It is galling, dispiriting, frustrating, and unfair.

54

Thank you for expressing your frustrations and ranting.
I just wanted to add one comment, I have a son with ADHD who at 17 thinks that he is an adult in many ways but he is really a child in many other ways. He hears a recommendation that he should have counseling from his ADHD doctor but tells us later that he will refuse to go to the appointment. Sometimes we can not get our children to do what is best for them until they are in crisis. We, as parents, can make appointments for our children but if they refuse to go,it is not like we can make them go since they, as teenagers, tend to be bigger and stronger than us. I believe that most boys do not mature until much later in life…well past the age of 18. It is too bad that once they turn 18 they have to leave their ADHD doctor who in fact has been the one doctor who understands them the most.

55

Hi Jo, and thanks for the rant, Dr. Kenny!
Jo, there is help with your hormone hell: If you would like some solutions that worked for me, please read on:
Step one: Read Suzanne Somers books on Hormone crashing, ‘the Sexy Years’ or ‘Ageless’ as well as “What your Doctor does not tell you about Menopause” by Dr. John Lee MD
Step 2:
Go to ZRTlabs.com and order your self a full saliva test hormone panel.
They will mail you a kit, which you mail back, and ZRT will email you a comprehensive analysis of your results in pdf form of what is going on with your body’s endocrine and hormonal system. Most problems can be solved with Bio -Identical Progesterone, which you can get made for you (once it is prescribed by an MD that is up to speed and is not terrified to prescribe medication not produced by ‘Big Pharma’
Bio-Identical progesterone is made from plant sterols (not Mare’s urine like prescribed estrogen) and is identical to what your your body used to produce before you stopped ovulating. Like Vitamin C, it cannot be patented, so the pharmaceutical companies try to discredit it and would like to shut down its production because they can’t make a buck off of it. Because there is no profit in it, generally only university medical schools have tested it, because generally pharmaceutical companies pay for testing. (Dr. John Lee is the source of these comments, and was instrumental in getting stopped the Women’s Health Initiative Study when it was proved that the Pharmaceutical hormone therapy was causing cancer in women that were part of the study.)
Hoopers Pharmacy is a compounding pharmacy that can make it for you, or what ever other hormones are recommended for you.
Dr. Alvin Pettle of North York, On., is a specialist in this area, and Joe Hsu, the Pharmacist at Beaches Hoopers can fax or email you a list of other physicians whose knowledge in this area is ‘current’, as it is hard to get an apt. to see Dr. Pettle, and sadly, not enough Physicians have bucked the trend to learn about this therapy.
When I hit the brick hormone wall, I was on a six month waiting list to see Dr. Pettle, and to accelerate things, had a consultation with Nina Filipczuk at Hoopers pharmacy in Mississauga. After reviewing my saliva tests from ZRT labs, she then wrote a letter with recommendations for bio identical hormones, and a list of supplements, that I took to my understanding Family Doctor. (I learned that taking Magnesium totally eliminates those chocolate cravings!) I was such a mess, not sleeping, ADD making me scattered, depressed, itchy skin, no libido, no memory, irritable, hot sweaty flashes and chills…. after 4 days on the new program of bioidentical progesterone and a lot of supplements, the symptoms were almost gone. My mental focus, and emotional and physical balance came back into balance significantly, within another couple of weeks. That was five years ago. I continue to monitor my hormones, and take supplements that support my brain, liver and endocrine system, and avoid foods that I am allergic or sensitive to.
A good chunk of ADD issues for menopausal women can be relieved by having one’s hormones balanced. I occasionally take Ritalin, but am not finding it very effective. I tried Concerta as well, and found it made me feel like a speeded up focused stupid person.
Dr. Kenny,
I want to bring my son into see you, particularly after your honest and cleansing rant. He has just turned 18, and is struggling with his studies in first year Electrical Engineering at U. of Toronto. He is also a classical music singer, and got a choral scholarship at U. of T. We meet the address requirements. I have been giving him neutriceuticals since he was diagnosed 8 years ago. He was tested by
Felicia Travis, a Psychometrist and Psychologist recommended by his school, RSGC. She did a great job writing the report, and our son now has the accommodations and extra time needed to increase his chance for success with exams at university. He barely passed his first term, using neutriceuticals, Ritalin and Concerta, and found the latter to be of only minor use with focusing and organizing his day and work. He lost weight and became quite upset and agitated, and was having disturbing thoughts while on the meds. He is seeing a Psychiatrist, who is next prescribing Strattera and Dexedrine to see if that helps. Dr. Kenny, my sense is that you have an expertise in prescibing meds that would help our son to find the right one.
I have also ordered some neutriceutical products I found from a link on this website of yours,Dr. Kenny, called “ADD-care with Bacopa”
This product can be used with meds, apparently, so we will try it out.
Thanks again for the rant! Transparency with Physicians like you is uplifting, refreshing and a reminder we are all human. I also empathize with the frustrated disorganized behavior of the patient, as I have seen this in my son, and is part of the ADD syndrome, it seems.
By the way, do you recommend supplements, such as GABA, and Pantothenic Acid,to help your patients on Concerta sleep? We have also found Ghanda (www.aor.com) to be a very good anti stressor supplement for the nervousness generated by ADHD meds.
My feeling here is that there is a synergy to be found with each individual, in the use of meds, supplements, exercise and cleaning irritants and allergens out of the diet that make our kids worse. (worked for us anyway) and I would like to work with you, Dr. Kenny in finding that solution for our son and to improve my own focus consistently. Thanks in advance for reading my long tome, and I look forward to your reply. Best wishes, Marilyn L.

56

Are doctors “Mr. Fixits”? Should patients look to their doctors for information and advice and keep looking so that they can, in the best way possible, take control of their own health.

57

Dear Dr.Kenny,

As a psychologist and mother of two sons with AD/HD, I too, have been in similar situations many times. After I get fed up with the latest missed appointment, explosion, blameshifting episode I try to get myself hopeful again. To try to see that this is part of the process and to have faith (literally) that this person will usually rise again to their best. I also know that this cycle will occur again…

Thanks for your open and honest “rant”. Be well, Dr. Kenny.

58

Well, Doc, I can see your point, and of course, I generally agree with your point about patient follow-up. In my experience here in the US it seems that the general practice is not to chase after patients who miss appointments and don’t re-schedule. There are, however, exceptions. Your dialogue on Dr./patient relations is also taken very well by me, but here again there are exceptions. Now I’ll bet that a comment or two about these exceptions is probably expected, and, hopefully, desired as well, because that’s what is coming. Would you like the good news or the bad news first?

Well, Doc, I believe in happy endings, so here is the not-so-good scenario which deals with the Dr./patient relationship topic. I am presently 59 years old, and I have ADD. I’ve had it since I was about 6 years old, and I was diagnosed, tested, and treated when I was 55. My life now, what is left, is wonderful beyond compare, beyond anything that I could have previously even imagined. It’s very cool, and hopefully my children will start to speak to me again sometime soon. I’m sure that you probably know where this is going, so I’ll get to the point and get it over with. So it’s now @ 1988 and in 1985 I’ve been blessed with twin daughters. I have been running my own business for the last few years, but as always like everything else it started out great, but is now floundering. I’ve lost interest, in fact I now hate it, I’m drinking way too much and way too often, and the depression is getting worse, much worse, and I don’t know why. My twins’ mother doesn’t appreciate any of this very much, says she doesn’t understand how someone as intelligent as me can allow this, just throw my life away and her and the twins with it. Lazy, irresponsible, selfish are the words being used more and more. I had to do something so got another job , now had health insurance (finally!) so off to the doc I go to get this figured out. Somethings definitely wrong, has been for a long time, but I have no clue. The doctor, an internal medicine guy, I end up going to for the next 4-5 years, and he seems to be a very nice, concerned guy. Gives me pain meds and antidepressants. Which ones? Whatever is new and popular at the time–Prozac, Paxil, Wellbutrin, Elavil, etc. None of it works, so he says to cool it on the drinking, that’s the problem. I finally ask to go to a mental health person, and he says no, I don’t need it. He does send me to a gastro guy, who does an endoscopy diagnoses Barrett’s Syndrome and puts me on Prevacid or something like that. My pcp is ecstatic, See he says, that was the problem. You’ll be fine now. But I don’t get the connection and decide not to ask, because by this time I’m convinced he doesn’t know squat.
I’m on my own now, girls and their mom moved out but I still see them fairly regularly. I decide to move across the river to Washington maybe get a new look which might do me some good. My new doctor is very much like my former doc as far as the treatment is concerned. But he’s a bully, threatens me all the time says he won’t treat me if I don’t do exactly as he says, and he won’t refer me either, because he says my problem is the drinking, and if I would just grow up and do what’s right, blah, blah , blah. Soon I want to hurt this guy. He obviously doesn’t care, and he won’t listen. At least he doesn’t hear what I say. He knows everything, I know nothing, and I’m sure the HMO is controlling him and his decisions. Probably has kickback incentives for not refering people to a specialist. I see him for a few months and then I am gone. That’s it for me. Not just from him, but from all doctors. They’re all just arrogant, greedy puppets, who in most cases know less than nothing. I’m done. At least that’s what I thought.

A couple of months later I,m at home and I get a phone call. It’s a nurse from a doctor’s office in Portland who tells me I’m due for some test or something. I tell her she has the wrong person, I’ve never even heard of the doctor. She hangs up, but 2 days later she calls again, and even though she knows a lot of information about me, I just don’t remember. She hangs up again, but next day she calls again! I finally give in, at least I’ll go and check it out. With my current attitude towards doctors firmly entrenched, I head out for the appointment. It turns out to be the gastrointestinal guy who I had only seenh twice about 2 years prior. He says it is time fir another endoscopy because those with Barrett’s have an extra 25% chance of developing cancer. So I go and have the test, and during it he says there’s a little spot that seems a little discolored, so he had better do a biopsy just to be safe. Two nights later I get a phone call. It’s the doctor who informs me that the little spot was cancer! So I end up having my esophogas removed, and between the surgery and recovery it took about 8 months, and it was brutal. But I’m alive, and survived a form of cancer that in 1997 had a morality rate of about 80-85%, and as of last year I am still cancer free. And all because a persistent nurse and doctor chased me down and wouldn’t quit.
So those are my comments on those two points that you had mentioned. My current doctor and I have a very good relationship, which is almost more of a friendship. There is nothing that I would not ask him or discuss with him, even something as diverse as what is his opinion of stem cell research. I really hope that I didn’t bore you too much, but I needed to say these things. Thank you.

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Here are some responses to the comments added recently:

Gina, excellent points. Your first comment is really dead on in many ways. Your second comment is also quite insightful. Thank you for your contribution. As an aside – someone emailed rather than commented, and said ‘Gina’s comment is great – makes me want to read her book’ :-)

Rachel – I’m sorry to hear you’re shocked. Yes, you’re right, you haven’t heard the family’s side of the story. The reality is that you haven’t heard my full side of the story either. When I wrote this article, I did it for two reasons – one – to let it out (I was frustrated, as you know), and two – because I thought it could be helpful for my blog readers, and create a good discussion. Certainly, we’ve had a good discussion, and several of the comments have appreciated the discussion and found it helpful.

Dr. Frank – thanks for such a well worded explanation. That is what I mean :-)

Marilyn – Thanks for sharing your insights for the other reader who had issues in her comment. Regarding your son, as I mention in this post – the clinic I am currently working in only goes up until teens reach 18 years old. Then they go to the adult side. So, your son is too old for my clinic. We stick to the age ranges and guidelines for two main reasons (in my interpretation) a) that’s what we’re funded for, and b) we are constantly getting urgent and emergent referral from the emergency department, as well as community referrals – so to meet the needs, we have to stick to our mandate.

David F – That is quite a story. I’m glad to hear that a good doctor and his team literally saved your life. I hope that persistence around the ADD treatment will also change your quality of life, and the quality of your relationships with your kids in particular.

As I have read the comments and responded to many of them over the past 2 days – I am glad in many ways that this blog post has created such a dialogue. Some people have appreciated my transparency, and taken a lesson from this situation. Others are ’shocked’ and expressing concern that I would write such things.

One other principle that I like to use in my life and in my practice is to not waste a good crisis.

Yes, you read that right – don’t waste a good crisis.

When it comes down to it – when a crisis happens, it creates a situation for real, serious deep learning. The ‘real life lessons’ kind of learning. The kind of learning that can really make a difference in someone’s life and future.

When this young man (and his father) came in to my office in the way that they did – I got frustrated. That’s a fact, and a human reaction. As I reflect back on what I said and how I handled it – it was because I didn’t want to waste a good crisis. I had the opportunity to share information and make some points which I thought were necessary- around taking responsibility for one’s health, etc. And I truly believed that our discussion would be helpful for this young man. It wouldn’t make him happy or pleased in the moment – but it would be helpful in the long run.

When I first wrote this article, I don’t think I realized how much of a risk I was taking when I did. Doctors are trained to be right, and to present ourselves in ways which show that we’re right.
I didn’t do that here…
I shared a situation, which didn’t portray me as right – in fact it could be interpreted (and was by some of you) that I was wrong. That’s practically against the hippocratic oath.

In many ways, I’m glad I did, and in some ways, I’m not.
I will continue to write lots on this blog, and share much news, ideas and opinions.
I’ll spend some time reflecting on whether I’ll write a post like this one again.
When I think about the reasons that I wrote this article – as stated right in the beginning – 1) catharsis, 2) learning for you. I will definitely continue to post articles that meet the second criterion. I’m not sure I’ll write any more which meet the first criterion (i.e. catharsis).
We’ll see…

And with that – I want to thank all of you who have contributed to this discussion. It is much appreciated – whether you appreciated what I wrote or didn’t – I have benefited from your insights.

And now, I’m going to exercise my right as owner of this blog, and close comments on this post.

Best,
Dr. Kenny